Support for Third-Party Products

We do not offer official support for third-party products or brands such as Sibelius, Finale, Windows, Apple, Dell, HP, Finale, Soundblaster, or Native Instruments. There are, however, some very helpful resources on the internet (in addition to our forum) that can help you with these products.

We ask that you determine whether your technical issue specifically pertains to our software product (Virtual Drumline sounds) or integrating it into your computer setup (including notation software, soundcard, sequencer, etc.). If your question is pertaining to one of these other devices, we encourage you to consult its documentation or contact the technical support department of that particular manufacturer.

Check out these links to make direct contact with various manufacturers:

• The Write Score (developers of VDL templates for Sibelius and Finale)
• Score Sauce (developers of VDL template for Dorico)
• Official Finale Forum
• Sibelius Online Help Center
• Native Instruments Support (only for registered users of VDL or other NI products)
• Official Native Instruments Forum
• Online support for Soundblaster cards
• Online support for M-Audio products

Other helpful links for learning more about MIDI and Audio technology:

• MusicXP.net
• Harmony Central Forums
• Northern Sounds Forums
• BigBlueLounge.com
• Sonik Matter Forums
• KVR Audio Forums
• Mac Music

Thank you for your cooperation.